Website care & hosting
We keep an eye on it.
Hosting, updates, backups and small changes, all looked after by people in Widnes you can actually ring. Your website keeps working while you get on with the day job.
The short version
Think Mad hosts and looks after websites for businesses across the North West. We keep your site online, updated, backed up and secure, and make small changes when you ask. Your care plan spells out exactly what’s included, you own your website and domain, and you can always ring a person who knows your site.
Written by Luke Hilditch, director at Think Mad·Checked by a person·Updated
Sound familiar?
Nobody minding the shop.
A website isn’t finished at launch. Without someone looking after it, it slowly gets slower, less secure and more out of date.
Our website’s been down since Friday and nobody’s answering.
The hosting company just sends me a ticket number.
I don’t even know who has the login for our domain.
Think MadThat’s what we’re here for. Ring us.
The kind of thing we hear every week. Not real quotes, just the gist.
What’s included
Everything a website needs after launch.
Your care plan spells out exactly what’s covered. These are the basics.
1Hosting
- Fast and secure. Hosting that loads quickly, with an SSL certificate for the padlock.
- Kept online. We keep an eye on it, so problems get spotted early.
2Updates and backups
- Updated and tested. Software and plugins kept up to date, and checked afterwards so nothing breaks quietly.
- Backed up. Regular backups kept somewhere safe, so we can put things back if something goes wrong.
3Small changes
- Just ask. Text, photos, opening hours and the like. Email or ring and we’ll sort it.
- No surprise invoices. Bigger jobs, like new pages or features, are quoted first.
4Yours, always
- You own it. Your website and your domain belong to your business.
- Easy to leave. If you ever move on, we’ll hand everything over properly.
Small changes
What counts as a small change?
The everyday updates that keep your site accurate. Your plan says exactly what’s included.
(new pages and features get quoted first. always.)
How it works
Simple to start. Easy to leave.
We check your website and tell you what state it’s in.
You: send us your logins, or tell us who has them.
If you’re moving hosting, we handle it with as little downtime as possible.
You: nothing. We’ll keep you posted.
Updates, backups and monitoring, done for you.
You: forget about it.
Ring or email when you need something updated.
You: ask.
What it costs
One monthly fee. Everything spelled out.
Your care plan is a fixed monthly fee, written down with exactly what’s included. No long lock-ins.
What changes the price
FAQ
Hosting questions, answered.
Can’t see yours? Call 0151 316 0110 and ask a real person.
Often, yes. We’ll look at it first and tell you honestly whether it’s in a state we’re happy to look after, and what would need fixing.
Things like new opening hours, swapping photos, updating text or adding a team member. Your care plan lists exactly what’s included, so there are no surprise invoices.
Ring us. You’ll talk to a person who knows your site. Your plan sets out how we keep an eye on it and how quickly we respond.
Yes. Your plan says how often we back up, where backups are kept and how quickly we can put things back.
You do. Your domain should be registered to your business. If you ever move elsewhere, we’ll hand everything over properly.
Not usually, and if one’s needed you’ll see the terms in writing first. If we’re doing a good job, you’ll stay because of that.
Start a project
Fancy a brew and a natter?
Tell us about your business and what you need. One of the team will reply within one working day, and there’s no obligation.
YouHiya, we need a new website. Can you help?
Within one working day
Think MadAlright? Course we can. Fancy a brew and a natter this week?